Responsible Sourcing Policy

Purpose

The purpose of ZC Digitals’ responsible sourcing program is to establish a framework that ensures our software development agency operates in a legally, socially and environmentally responsible manner. The program aims to select and engage suppliers who uphold ethical practices, promote fair labor standards, prioritize environmental sustainability, and demonstrate transparency and accountability throughout the supply chain and operation. By implementing this program, ZC Digitals aims to contribute to a sustainable and responsible business ecosystem.

Scope

The responsible sourcing program applies to all suppliers and partners engaged by ZC Digitals in the course of our business operations. It encompasses the entire supply chain, from supplier selection and evaluation to ongoing engagement, monitoring, and auditing. The program also includes provisions for training and capacity building, reporting and transparency, and continuous improvement.

Policy Statements

ZC Digitals is committed to responsible sourcing practices that prioritize ethical conduct, fair labor standards, environmental sustainability, and transparency. We expect our suppliers and partners to share our values and adhere to our supplier code of conduct, which outlines the responsible practices we expect them to follow. Through our responsible sourcing program, we aim to create a sustainable and ethical supply chain that benefits our business, our partners, and the broader community.

ZC Digitals is committed to upholding the following pillars in our responsible sourcing practices:

Business Integrity, Ethics, and Compliance

  • We expect our business partners to comply with all relevant laws and regulations, ensuring ethical conduct and integrity in their operations:

    • Our business partners are expected to fully understand and comply with the legal requirements and regulations applicable to their industry and geographical location.
    • They should conduct their operations in an ethical manner, adhering to principles of honesty, fairness, and transparency.
    • Compliance with laws and regulations helps to ensure that our business partners operate responsibly and maintain a positive reputation.

  • Business partners are responsible for safeguarding information and intellectual property, collecting, processing, storing, transferring, and disposing of it in a secure manner:

    • Our business partners are expected to implement robust information security measures to protect sensitive data and intellectual property.
    • They should establish appropriate protocols and systems to ensure the confidentiality, integrity, and availability of information.
    • Safeguarding information and intellectual property helps to prevent unauthorized access, data breaches, and intellectual property theft.

  • We have a zero-tolerance approach towards all forms of corruption and expect our business partners to actively counter corruption:

    • Corruption, including bribery, embezzlement, and fraud, undermines fair competition and erodes trust in business relationships.
    • We expect our business partners to have strong anti-corruption policies and procedures in place.
    • They should promote a culture of integrity, conduct due diligence on their employees and associates, and take appropriate actions to prevent and address any corrupt practices.

Human Rights

  • All workers, regardless of their background, are treated equally and with respect and dignity, without any form of discrimination:

    • We are committed to promoting a work environment that values diversity and inclusivity.
    • Our business partners are expected to provide equal opportunities for employment and advancement, regardless of factors such as race, gender, age, religion, disability, or sexual orientation.
    • Discrimination in any form, including hiring, promotion, or treatment of workers, is strictly prohibited.

  • We ensure that employment is conducted on a voluntary basis, and all workers are of appropriate age, protecting young workers:

    • We prioritize the well-being and rights of workers, ensuring that they enter into employment voluntarily and without coercion.
    • Our business partners are expected to verify the age of workers and ensure that they meet the legal requirements for employment.
    • We strictly prohibit the use of child labor and expect our business partners to comply with applicable laws and regulations regarding the employment of young workers.

  • Fair wages are provided to all workers, ensuring they receive just compensation for their work:

    • We believe in fair and equitable remuneration for all workers, ensuring that they receive wages that meet or exceed legal requirements and industry standards.
    • Our business partners are expected to establish transparent wage systems, clearly communicating the basis for wage calculation and providing regular and accurate payment.

  • Reasonable working hours are established for all workers, promoting work-life balance and preventing excessive working hours:

    • We prioritize the well-being and work-life balance of our workers, recognizing the importance of reasonable working hours.
    • Our business partners are expected to establish and enforce policies that limit working hours to prevent excessive overtime and ensure adequate rest periods.
    • We encourage our business partners to promote a healthy work-life balance and support the well-being of their workers.

  • Workers have the freedom of association, including the right to form and join unions and engage in collective bargaining:

    • We respect the rights of workers to freely associate and collectively bargain for better working conditions and terms of employment.
    • Our business partners are expected to respect and uphold these rights, allowing workers to join or form trade unions and engage in collective bargaining without fear of retaliation or discrimination.

  • We prioritize the health and safety of all workers, providing a safe and healthy work environment and actively identifying and reducing risks:

    • We are committed to providing a safe and healthy work environment for all workers, free from hazards and risks to their well-being.
    • Our business partners are expected to comply with applicable health and safety laws and regulations, implementing measures to prevent accidents, injuries, and occupational illnesses.
    • Regular risk assessments, training programs, and safety protocols should be in place to ensure the well-being of workers.

Environment

  • We conduct our business in a manner that protects and regenerates nature, considering the impact of our operations on the environment.
  • We strive towards a waste-free world, aiming to minimize waste generation and achieve zero waste to landfill.

 

Conclusion

ZC Digitals is committed to providing access to grievance mechanisms for all workers, ensuring they have a fair and transparent process to address any concerns or grievances they may have. We respect the rights and title to property and land of individuals and local communities.

Through our responsible sourcing program, we aim to create a sustainable and ethical supply chain that upholds business integrity, protects human rights, and promotes environmental sustainability. We expect our business partners to align with these principles and actively collaborate with us to drive continuous improvement.